Health Guarantee
To begin with. The health of your puppy is a big deal. It is important to you as it is to us! We guarantee your puppy will be happy and healthy for as long as you both shall live, a number of factors not always within our control contribute to the health of your new family member. In addition to your love and companionship, feeding a balanced and nutritious diet, exercise and regular vet visits are measures you should take as a responsible pet owner to keep your puppy healthy.
Furthermore. Even though we can’t ensure your puppy will never have a health problem, we promise we have done everything possible to make sure your new puppy is healthy when he or she is welcomed into your home. This is because we work with a network of honest and reputable breeders where puppies are raised with love and compassion at Designer Pet Home.
All puppies have a wellness check by the seller’s veterinarian at 8 weeks of age. If the puppy is being shipped to the buyer, either by air or ground, the total cost of the puppy and shipping expenses must be paid by the buyer to the seller in full before the puppy is shipped out. For the protection of the new owner of the puppy and the seller, buyer requires the puppy be examined by a licensed veterinarian, at the expense of the new owner, within 72 hours of receiving the puppy.
Also, A copy of this exam must be emailed or mailed to the seller within one week of the puppy’s arrival or the guarantee will be null and void. If this puppy is found to have a serious health issue at the 72 hours exam and is unable to be medically treated, a replacement puppy, refund or full refund will be given to the buyer.
This will be determined by the seller. To qualify for a replacement, full refund of payment, the buyer must return the puppy alive at their expense, to the seller within 72 hours of the exam. Buyer must provide a signed document from the veterinarian stating the problem.
Registration papers given at the time of sale must accompany return. Seller reserves the right to require a second veterinary exam on the returned puppy before any replacement or refund is given. All veterinarian expenses are at the expense of the new owner and not refundable. Seller does not guarantee against conditions brought on by stress or environmental changes that cannot be controlled once the puppy leaves Designer Pet Home
Seller will not be responsible for parvo, distemper virus after 1 month, as these are such highly contagious diseases they can be contracted immediately after leaving the facilities. Also, sellers do not guarantee against hypoglycemia, coccidiosis, viral or bacterial infections (including puppy flu), or parasites. We do guarantee the genetic health of our puppies for the first 2 years. The genetic health is defined as a genetic abnormality disorder that will eventually cause early death with a life expectancy of less than 5 years,